Customer Service

Once your order ships, you'll receive a shipping confirmation email with a tracking number. You can use this number to track your package on the USPS website or through our Track Your Order page.

Orders can be modified or cancelled within 24 hours of placement. Please contact our customer service team immediately if you need to make changes. After processing begins, we cannot guarantee modifications.

Yes! We ship internationally via International Priority and International First Class. Please note that international orders are not eligible for free shipping, and customs duties may apply.

Shipping costs vary based on your location and selected shipping method. Free shipping is available on domestic orders over $75. Expedited shipping options are available at checkout.

We offer a 30-day return policy on unworn, undamaged items in their original packaging. Visit our Return Center to initiate a return. Once approved, you'll receive a prepaid shipping label.

Refunds are typically processed within 5-7 business days after we receive your returned item. The refund will be issued to your original payment method.

Many of our pieces are made with hypoallergenic materials including surgical steel and nickel-free metals. Check individual product descriptions for specific material information.

Store your jewelry in a cool, dry place. Avoid contact with water, perfumes, and harsh chemicals. Clean gently with a soft cloth. For specific care instructions, refer to the care card included with your purchase.

No, you can checkout as a guest. However, creating an account allows you to track orders, save favorites, and enjoy member-exclusive benefits.

Click 'Sign In' in the header, then select 'Forgot Password'. Enter your email address and we'll send you a password reset link.